Frequently asked questions

Who are the founders of Printly?

Printly was founded by two best friends, passionate entrepreneurs who wanted to create a fun, portable, and easy-to-use mini sticker printer. Their mission is to make creativity and organization more accessible with high-quality, ink-free printing technology.

What can I print with Printly?

You can print stickers, labels, notes, to-do lists, black-and-white images, QR codes, and more—perfect for journaling, scrapbooking, and organizing!

From where are orders shipped?

Our orders are fulfilled from warehouses in Europe and Asia. This allows us to ensure faster shipping times and efficient delivery worldwide.

How can I return or exchange my order?

At Printly, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a 14-day return policy from the date you receive your item.

To be eligible for a return, your item must be unused, in its original packaging, and with all tags attached. You will also need to provide a receipt or proof of purchase.

To start a return, please contact us at info@getprintly.store. If your return is approved, we will provide a return shipping label and instructions on where to send your package. Returns sent without prior approval will not be accepted.

Can I cancel my order after purchase?

You can modify or cancel your order within 24 hours of placing it. If you request a cancellation within this timeframe, you’ll receive a full refund.